For FY19-20 we changed our visual approach of ‘Lowest Price’ commercial message for Breath-Taking Items, Hot Dogs, and Back-off products. Our goal was to make a significant impact with strong range presentation first, and graphic communication supporting. We were working with tactical pricing communication to show our lowest-priced products in every product function area in our units (Mandatory #07), but we wanted to amplify the low price impression.
Created strong solutions for lowest price products to support presenting and communicating the four price and quality levels of the IKEA range (Mandatory #18)
Clear price and quality levels for each product function allows customers to compare products and choose ones that fit their specific needs and wallets
Improve the quality of the customer experience for our BTI products
Drove IKEA’s competitive advantage as a home furnishing specialist
Strengthened our low price profile
Grew customer awareness of IKEA value for money and affordability
I developed the Lowest Price strategy and created solutions for BTIs, hot dogs, and back-offs. The goal was proud, thoughtful range presentation for our lowest priced products that demonstrated the smart features and benefits.
Completed thorough product analysis to discover the features and benefits
Designed a visual approach that was consistent: simple, clean, and bold for a strong impression
Utilized repetition or solitaire with color and fronta as secondary display technique options to make the products stand out from the surrounding
Highlighted the products with techniques like stacking, grouping in larger volumes, and placement of the product in the composition
Supported range presentation with feature and benefit communication + tactical pricing communication to proudly enhance these articles’ value for money
To further support the Lowest Price strategy, I co-lead a workshop to test the ideas and solutions in a store. We partnered with the East Field organization + store VM team, then rolled out the solutions to our remaining CMP's.
Executed and tested display solutions in a working store
Coached commercial team how to apply strategy principles to individual store layout using layout as a commercial tool
Built competence and trust with the Field organization and VM team
Secured high quality standard of execution for solutions
Took feedback from the workshop to develop new solutions and share with other units in the US market